Is Engage only for Antamedia users?
No. Engage can be used as a standalone customer engagement platform, but it becomes more powerful when connected with WiFi Hotspot, Digital Guide, Cafe & Kiosk and Live Chat.
No. Engage can be used as a standalone customer engagement platform, but it becomes more powerful when connected with WiFi Hotspot, Digital Guide, Cafe & Kiosk and Live Chat.
Yes. Hotels, cafés, airports, coworking spaces, restaurants and public venues can use Engage to communicate with guests, organize contact data, send campaigns and manage customer follow-ups.
Yes. Engage supports email and WhatsApp communication through supported providers, allowing teams to send targeted messages, service updates, offers and follow-ups from the dashboard.
Yes. Engage can work with Antamedia WiFi Hotspot so guest login data, consent, activity and communication history can become part of a customer profile for future follow-up and campaigns.
Engage can be used to organize customer records, send email and WhatsApp messages, create campaigns, segment contacts, assign tasks, track communication history and manage follow-ups.
Antamedia Engage is a cloud-based customer engagement platform for collecting leads, managing contacts, creating segments, sending campaigns, using live chat, managing shared inbox conversations, assigning tasks, and organizing customer follow-up from one dashboard.