What is Digital Guide?
Antamedia Digital Guide is a cloud-based guest experience platform that lets hotels, resorts, restaurants, cities and public venues create QR-accessible digital guides without requiring a mobile app.
Guests can open information, menus, offers, bookings, check-in, amenities, room requests and web shop pages directly from their own phones.
Guest Experience Platform
Digital Guide helps businesses replace printed materials, reduce front desk workload, and make guest services available at any time. Guests can scan a QR code, open a link from the WiFi welcome page or receive the guide before arrival.
The platform helps hotels and venues promote experiences, restaurants, spa services, amenities, products and local offers while collecting useful guest interaction data. It can be used as a hotel guide, city guide, restaurant guide, airport guide or product showcase with integrated shopping and payment options.
Digital Guide is a Web App, managed through the cloud portal. Customers can access it on their mobile phones, tablets or laptops.
It can be used for hotels, resorts, restaurants, but also as a city guide, airport guide, or business product showcase with an integrated shopping cart.
An intuitive and easy-to-use dashboard allows you to easily configure, modify, add or remove content from the platform.
Digital Guide is a contactless hospitality solution that helps create a seamless and personalized guest experience, without needing an app download or installing anything on a guest phone.
Guests can access all of the information they need from the comfort of their own devices.
From restaurant menus and recommendations, web store, check-in, to room service options, amenities and experience bookings, guests can explore curated experiences tailored to their needs without having to interact with any staff members in person.
Experiences
Promote tours, excursions, spa services, cultural events and local attractions directly inside the Digital Guide.
Guests can explore available experiences, view details and book from their own mobile device.
Hotels and venues can also work with local partners and agencies to offer additional services and create new revenue opportunities.
Restaurants
Show restaurant information, menus, prices, opening hours, photos, map directions and reservation options.
Guests can browse dining choices, plan ahead and book the restaurant that best matches their preferences.
Digital Guide helps hotels and venues improve the dining experience while promoting partner restaurants and increasing service revenue.
Services
Let guests request room service, amenities, housekeeping, transport, rentals and other services directly from their phone.
Requests can be routed to the right staff member or department, helping reduce calls, shorten wait times and lower front desk workload.
Store
Create an online store inside Digital Guide and let guests buy products, merchandise, amenities, gifts, travel essentials or special offers at any time.
Payments can be processed through gateways such as Stripe and PayPal, or added to the guest bill through PMS integration where supported.
Check-In
Allow guests to check in before arrival, reduce queues and lower front desk workload.
Digital Guide can collect guest preferences, support digital signatures, help with consent collection and create upsell opportunities during the pre-arrival process.
Digital Guide QR code
Place Digital Guide QR codes in rooms, lobbies, restaurants, pools, reception areas and public spaces so guests can access services instantly.
You can also send the Digital Guide link before arrival, include it in confirmation emails or open it after WiFi login.
This gives guests one simple place to find information, check in, book services and explore offers.
Digital Guide for any scenario
Create digital guides for hotels, resorts, restaurants, cities, airports, events, product showcases and public venues.
Start from templates or build your own guide with custom pages, images, videos, text, checklists, forms, store items and booking options.
Menus and categories can be renamed to suit different industries, making Digital Guide flexible enough for hospitality, tourism, retail and service-based businesses.
By combining a store and digital guide, businesses can offer a more personalized experience by tracking guest’s purchases and preferences.
WiFi Hotspot Integration
Digital Guide can be connected with Antamedia WiFi Hotspot so guests can open your digital services directly from the WiFi welcome page.
After connecting to the WiFi network, guests can continue to the Digital Guide to view hotel information, menus, offers, bookings, room requests, web shop pages and local services.
At any time, they can complete WiFi login and continue browsing the Internet.
Admins can access Digital Guide from any browser and manage content from a cloud dashboard.
Create guides, pages, categories, experiences, products, store items and service options without installing software on guest devices.
You can customize images, text, videos, tables, checklists, forms and page elements, and use a branded Digital Guide URL or custom subdomain where supported.
Contact us and we’ll build your Digital Guide and help you quickly deploy it
Digital Guide FAQ
Antamedia Digital Guide is a cloud-based guest experience platform that lets hotels, resorts, restaurants and public venues create QR-accessible digital guides for services, bookings, check-in, offers, menus, room requests and web shop pages.
No. Guests can open Digital Guide from a QR code, direct link, WiFi welcome page or pre-arrival message using a browser on their phone, tablet or laptop.
Guests can view hotel information, browse menus, book experiences and restaurants, request amenities, check in before arrival, order services, buy products and access local recommendations.
Yes. Digital Guide can be used by resorts, restaurants, cities, airports, events, public venues and businesses that want to present services, products, offers or visitor information through a browser-based digital guide.
Yes. Digital Guide can be connected with Antamedia WiFi Hotspot so guests can access digital services from the WiFi welcome page before or after connecting to the Internet.
Yes. Digital Guide can include web shop products, paid services, bookings and payment options through supported gateways such as Stripe and PayPal, or PMS billing integrations where supported.
Some of our customers
