Live Chat allows guests and website visitors to ask questions in real time. Conversations can be connected with Engage, helping your team keep customer history, follow up faster and provide better support.
No. Digital Guide is accessed through a browser using QR codes or links, so guests can open digital services, menus, offers, bookings and information without installing an app.
Yes. Antamedia Platform is suitable for hotels, cafés, restaurants, coworking spaces, ISPs, shopping malls, transport providers and public venues that need to manage guest WiFi, digital services, kiosks, chat and customer engagement.
When guests connect through WiFi Hotspot, their login method, consent, activity and available profile data can become part of the customer record in Engage. This helps businesses understand guest behavior and run more relevant follow-up campaigns.
Antamedia Platform includes WiFi Hotspot for guest WiFi, Digital Guide for QR-based guest services, Cafe & Kiosk for shared computers and kiosks, Engage for customer engagement and Live Chat for real-time communication.
Antamedia Platform is a cloud-based business platform that connects WiFi Hotspot, Digital Guide, Cafe & Kiosk, Engage and Live Chat. It helps businesses manage guest access, digital services, customer data, communication and marketing from one shared dashboard.
