What is Hotel WiFi?
Antamedia Hotel WiFi helps hotels manage guest Internet access through branded captive portals, room-based login, PMS integration, vouchers, paid Internet plans, bandwidth limits, analytics and WiFi marketing. Hotels can use Antamedia WiFi Hotspot for hosted cloud management or Enterprise WiFi System for self-hosted deployments.
Take control over your Hotel WiFi
Hotel guests expect reliable WiFi from the moment they arrive. Antamedia helps hotels provide controlled guest Internet access while keeping authentication, billing, bandwidth usage, marketing consent and reporting under control.
Hotels can create branded splash pages, offer free or paid access, authenticate guests by room and name through PMS integration, collect guest data, show promotions, run surveys and redirect users to hotel services after login.
Antamedia Hotel WiFi can be deployed as WiFi Hotspot, a hosted cloud platform managed by Antamedia, or as Enterprise WiFi System for hotels and hotel groups that need private infrastructure, their own domain and full control over data.
How Hotel WiFi Works
When a guest connects to the hotel WiFi network, Antamedia redirects the device to a branded captive portal page. The hotel can customize the page with its logo, colors, background, terms of use, language options, promotions and login methods.
Guests can connect using free access, voucher code, paid Internet plan, PMS room login, social login, OTP, video ad or custom data form.
After login, the platform applies the configured speed, time, quota and device limits.
The guest can then be redirected to the hotel website, welcome page, Digital Guide, promotion page or online service, while the hotel tracks usage, consent, session activity and campaign results from the dashboard.
Free WiFi with Premium Upgrade Options
Free WiFi is now expected in most hotels, but not every guest has the same Internet needs. Antamedia allows hotels to offer free basic access while creating paid upgrades for faster speed, longer sessions, more devices or higher bandwidth limits.
This gives casual guests simple access while business travelers, conference guests and high-usage users can choose premium plans when they need better performance.
Control the Hotel WiFi Experience
Antamedia helps hotels manage guest WiFi access, login methods, bandwidth limits, Internet plans, vouchers, PMS authentication,
and marketing consent from one dashboard.
• Create branded splash pages
• Offer free or paid guest WiFi
• Authenticate guests by room and name
• Issue vouchers or access codes
• Apply speed, time and bandwidth limits
• Collect guest data and consent
• Redirect guests to hotel services
• Track usage, sessions and reports
Hotel PMS Login and Billing
Antamedia Hotel WiFi can integrate with supported hotel PMS systems to automate guest login and billing. Guests can authenticate using room number and name, select an Internet plan and, where supported, post charges directly to the room bill.
Hotels can provide free access, complimentary plans for selected guests, paid upgrades, room-based authentication and controlled access rules without issuing manual vouchers for every guest.
Supported Hotel PMS interfaces:
Oracle Opera PMS and Fidelio Suite8 PMS (IFC Part Number 5009-313)
Free and Paid Internet Plans
Hotel WiFi software helps you create different Internet plans and offer free or paid Internet access.
Create different Internet plans for different guest needs. Hotels can offer free basic WiFi, premium high-speed access, conference access, staff plans, VIP plans or longer-stay packages.
Each plan can define download and upload speed, bandwidth quota, session duration, expiration time, number of devices and other access rules. This helps protect bandwidth for all guests while creating upgrade options for users who need better performance.
Hotel WiFi Features
Collect Guest Feedback and Improve Service
Hotel WiFi can be used to collect guest feedback at the right moment during the stay. Surveys, rating forms and comments help hotel teams understand service quality, detect problems early and follow up before a negative experience becomes a public complaint.
Feedback data can also support marketing and guest engagement workflows when connected with Antamedia Engage.
WIFI HOTSPOT
FOR HOTELS
ENTERPRISE WIFI SYSTEM
FOR HOTELS
WiFi Hotspot or Enterprise WiFi for Hotels?
Choose WiFi Hotspot if you want a hosted hotel WiFi platform managed by Antamedia, with faster setup, lower maintenance and cloud-based management for guest access, PMS login, vouchers, payments and WiFi marketing.
Choose Enterprise WiFi System if you are a hotel chain, managed service provider or large venue that needs private infrastructure, its own domain, full branding control, customer hierarchy and advanced deployment options.
Connect Hotel WiFi with
Digital Guide and Engage
After WiFi login, guests can be redirected to Antamedia Digital Guide to view hotel information, menus, offers, bookings, room requests, web shop pages and local services.
Guest data and consent collected through WiFi can also be used with Antamedia Engage for follow-up messages, campaigns, service updates and customer communication.
Hotel WiFi FAQ
Antamedia Hotel WiFi helps hotels manage guest Internet access through branded captive portals, PMS login, vouchers, paid Internet plans, bandwidth limits, analytics and WiFi marketing.
Yes. Antamedia Hotel WiFi can support PMS-based login where guests authenticate with room number and name, depending on the hotel PMS system and integration method.
Yes. Hotels can offer free basic WiFi and paid premium plans with higher speed, longer duration, more devices or larger bandwidth quotas.
Yes. Hotels can create WiFi vouchers, access codes and Internet plans for guests, conferences, staff, VIP users and special events.
Yes. Hotels can collect guest data, consent, survey answers and marketing preferences through the captive portal, depending on the configured login flow.
WiFi Hotspot is hosted and managed by Antamedia, making it easier to deploy and maintain. Enterprise WiFi System is installed on your own server or private cloud VM and is better for hotel chains or larger deployments that need full infrastructure and data control.
Yes. After login, guests can be redirected to Antamedia Digital Guide to access hotel information, menus, offers, bookings, room requests, web shop pages and local services.
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