AUTOMATION AND API
Automate tasks like email campaigns.
Use API to communicate with our system, create and manage user accounts and get reports.
AUTOMATION AND API
Automate tasks like email campaigns. Use API to communicate with our system, create and manage user accounts and get reports.
Automation
Antamedia Automation feature helps you create tasks that are automatically executed when a defined events happen.
It’s a great feature to engage customers, increase interaction with your brand and increase ROI.
Once configured, system will automatically perform all tasks so you can benefit from the WiFi you provide.
All the steps have been automated, time intervals are adjustable, and they do not require any additional effort.
When a guest connects to WiFi network for the first time and enters personal data, he will receive a welcome email.
In two days time the system can send a short customer satisfaction survey to be completed asking your guest to rate the customer experience so that you could react to potential customer complaints.
In a couple of days you can offer a coupon for spa/fitness centre, or you can invite your guest to cast a glance at the restaurant menu.
When a guest leaves the hotel, you can send an email of gratitude and a discount coupon for the next hotel booking.
Automation examples:
When a customer connects to WiFi for the first time, collect personal data and send a welcome email or SMS
After leaving your venue, send a customer survey to rate the experience and satisfaction
Integrate with your CRM to receive customer data like email, name, date of birth, gender, MAC, and complete profile on each customer
Remind a customer after one month to visit you again
Send a birthday Email with a gift or coupon
Email campaigns
Set a time interval for the Email campaign delivery
Configure Email reminders and send them automatically
Create a follow-up email with using predefined email templates
Target customers on specific WiFi location
API
API (Application Programming Interface) is a method of communication between software operations and enables interaction between data, applications, and devices.
API processes requests, delivers data and facilitates connectivity between devices and programs to ensure the seamless functioning of various software components.
Integration
Email Integration
Email integration enable you to send information and promotional emails to your guests.
Email campaigns can be sent when necessary, if you want to inform your guests about the novelties, or automatically according to a previously defined schedule which includes initial connection, inactivity or on a guest’s birthday.
TripAdvisor reviews
The integration of the system with TripAdvisor enables you to automatically send an email to your guest upon checkout.
Remind your guests of pleasant moments they spent at your hotel and suggest that they write an online review that will help you boost hotel rating and guest loyalty.
Those reviews are a valuable source of information to guests when opting for a hotel, since 93% of guests take these online reviews into consideration, whereas 53% wouldn’t book a hotel without the reviews.
The usage of our Cloud system provides the key data, such as an email address, so as to enable automated sending of a TripAdvisor review request email.
MailChimp
MailChimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties.
It gives you the ability to create and manage mailing lists, newsletters, campaigns and more.
Twilio
Twilio integration allows you to send outgoing SMS messages from your Twilio phone number to mobile phones around the globe.
Inform, reassure and delight your customers with information they need, when and where they need it
Webhooks
A WebHook is a way for an app to provide other applications with real-time information.
It delivers data to other applications as it happens, meaning you get data immediately.
For the user, WebHooks are a way to receive valuable information when it happens, rather than continually polling for that data and receiving nothing valuable most of the time.
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